Packaging:

At our core, we understand the paramount importance of ensuring the safe arrival of every product. Proper packaging is the linchpin of this guarantee. Inadequate packaging can potentially jeopardize the integrity of the product. Therefore, we meticulously package each and every item with utmost care, prioritizing the well-being of our customers.

Our packaging approach involves a dual-layer safeguard. Should one layer become compromised, the second layer stands as a bulwark, ensuring the protection and preservation of the contents, especially for medicinal products.

Shipping:

For selected Non-Prescription products, shipping costs are weight-based and clearly outlined on the respective medicine pages. During the checkout process, these charges are also prominently displayed beneath the items in your shopping cart, providing transparency in the shipping costs.
Orders below the $10 threshold will incur a nominal shipping fee of Rs. 1$, whereas orders totaling $10 or more for medicines enjoy the added benefit of FREE DELIVERY.

COD Charges Policy: We extend the convenience of Cash on Delivery (COD) to our customers without imposing any additional charges, regardless of the order’s value. It’s important to note that COD fees are separate from standard delivery fees, and this payment method exclusively accepts dollars. Other payment modes such as credit/debit cards, DD, checks, or any alternative means are not applicable for COD transactions.

The COD option is versatile, allowing customers to use it for ordering any item, although its availability is limited to specific locations.

Estimated Delivery Time: Our commitment to service is unwavering, with round-the-clock assistance at your disposal. As soon as we receive your order, we spring into action, ensuring your requirements are met promptly. Your order is meticulously packaged and dispatched to your address once confirmed. We reaffirm your order’s details prior to delivery to guarantee accuracy.

Cancellations by the Customer: In the event a customer wishes to cancel an order after it has been dispatched for delivery, we will accommodate their request. However, it’s important to note that the cancellation process may proceed even if the order is en route for delivery.